Udemy|Process Flowchart and Process Mapping|Advance

1. On Page Reference Symbols

Flowchart not use on page reference symbol:

Flowchart use on page reference symbol:

Example for Pay at the Pump Process:

Pay at the Pump Process not use on page reference symbol:

Pay at the Pump Process not use on page reference symbol:

Example for community engagement process:  

Community engagement process not use on page reference symbol:

Community engagement process not use on page reference symbol:

2. Off Page Reference Symbols

Use when the flow happen 99%, avoid process being complex. 

Example for Complaints Process:

Complaints Process not use off page reference symbol:

Complaints Process use off page reference symbol:

3. Optional Symbol

- Dash line 

Optional task: Vehicle process 

Optional start: Sale process

4. Delay symbol

Delay can be time, action or event. examply: Delay 3 minutes, delay until water is boiling,  That makes flowchart is clear and simplify 

Example for cooking noodles process

Example for phone sale process:

Example for paying at the pump process:

5. Gateway symbol

5.1. Exclusive: another way of doing a decision 

Example for cooking noodles process:

Example for sale process:

5.2. Event - based: (not recommend use, instead use decision 

The event-based gateway really means stop and wait for one of those particular events or things to happen. The event based gateways, similar to the exclusive gateway meaning that you only take one path. 

Example for uploading image to Profile:

5.3. Inclusive: allow to do multiple paths at the same (same with parallel symbol)

Example for credit card application process:

Example for college application process:

5. Container

The container's there to contain things, to be a bucket for things and it can help to bring clarity for the reviewer and give them some additional details on the things that are within that container.

6. Case study

Answer: